SundaySky In-Product Cookie Policy


This In-Product Cookie Policy ("Policy") provides information on how and when SundaySky uses cookies within the SundaySky platform. For the purposes of this Policy, the term "Services" shall be defined as in the Terms of Service.

If you are seeking information regarding the cookies used on and other SundaySky websites, refer to the SundaySky Cookies Policy.

What is a Cookie?

A cookie is a small text file that is stored in your web browser that allows the Company or a third party to recognize you. Cookies might be used for the following purposes:

  1. to enable certain functions
  2. to provide analytics
  3. to store your preferences
  4. to enable ad delivery and behavioral advertising

Cookies can be either session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or until you delete your cookies. Expiration dates are set in the cookies themselves; some cookies may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you are visiting are sometimes called "first party cookies" while cookies placed by other companies are sometimes called "third party cookies."

Does SundaySky Use Cookies Within Its Services?

Yes. The SundaySky Group, affiliates, and service providers use cookies to ensure that SundaySky users can securely, quickly, and reliably use the Services.

Why Does SundaySky Use Cookies?

When users engage with the Services, we may place a number of cookies in the user's browser. For example: we use cookies within the Services to enable platform user and end-user activity; to improve user experience; and to allow our customers to track and analyze usage (navigational and other statistical information) in order to continuously improve our Service.

When we collect this information, SundaySky only uses this data to provide the Services or in aggregate form, and not in a manner that would identify a subscriber's end users personally.

Users can control the use of cookies on the individual browser level. If a user elects not to activate a given cookie or disables certain cookies, users may still interact with the relevant Services but their ability to use some features or areas of the Services may be limited.

How to Disable Cookies

Users can generally activate or later deactivate the use of cookies through functionality built into their web browser, or by means of cookie consent mechanisms. To learn more about how to control cookie settings in a browser:

If you want to learn more about cookies, including how to control, disable, or delete them, visit for detailed guidance. Furthermore, certain third-party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing activity. Visit My Ad Center at Google to learn more about these features.

Many jurisdictions require or recommend that website operators inform users and visitors as to the nature of the cookies that they utilize. In certain circumstances, website operators need to obtain the consent of their users to the placement of certain types of cookies. Options for enabling consent mechanisms for the SundaySky end-user cookies are discussed further below.

SundaySky's in-product cookies all fall within one of the following three categories:

Category Description
Essential Cookies Essential cookies are sometimes referred to as "strictly necessary" as without them, we cannot provide the functionality required to use the Services. For example: essential cookies may support authentication or other features, bolster security, or help with load balancing as users navigate through the Services.
Analytics Cookies Analytics cookies track information regarding visits to the Services so that we or our customers can make improvements and report on performance. For example: some cookies help analyze end-user behavior in order to provide additional functionality or suggest certain activities. These cookies collect information about how visitors use the Services, which site or page the user came from, the number of each user's visits, and how long a user stays in the Services. We might also use analytics cookies to test new features in order to see how users react to them.
Functionality or Preference Cookies During a user's interaction with the Services, cookies are used to remember the information that users entered or the choices they made. They also store user preferences when personalizing the Services to optimize the use of SundaySky (e.g. preferred language). These preferences are remembered through the use of persistent cookies; when a user engages with the Services at a subsequent time, they will not have to set the cookies again.


End-User Cookies

If you are a SundaySky customer and user SundaySky products to engage with your customers (we refer to our customer's customers as "End-Users"), depending on the products and features that you use and how you have configured them, SundaySky may place cookies on End-User browsers during such interactions. To understand which specific cookies are used in your implementation and how and why they are used, review the table below.

Definitions for the Services identified below are as follows:

  • Platform refers to SundaySky video creation platform functionality
  • Analytics Functionality refers to SundaySky reporting and analytics functionality available within the SundaySky platform
  • Landing Page Functionality refers to the SundaySky landing page generator within the SundaySky platform.
Service Name Category Purpose Duration
Platform/Analytics fs_lua Analytics Used to track user behavior in the platform and identify usability issues. 30 minutes
Platform/Analytics fs_uid Analytics Used to track user behavior in the platform and identify usability issues. 1 year
All products sskyu Essential Stores account ID, route for internal service calls, and the cross-site request forgery token. 8 hours
All products sskya Essential Used during sign-in on hostmapped accounts for cookie-restricted browsers. This is necessary for logging in to Zendesk. 8 hours
All products _sskyv Essential Identifies the user as they browse the different sections of the platform.  


Cookies Subject to Change

The content of this policy is for your general information and use only. These cookies are subject to change and we may update the policy from time to time with new information. To the fullest extent permitted by applicable law of your region, we expressly exclude liability for inaccuracies or errors in this Policy. If you identify a discrepancy, please report it to us.

Updating This Policy

We encourage you to periodically review this article for the latest information on the Policy, which we update from time to time. Given that we update the list of cookies periodically, there may be time periods during which additional cookies are in use before we update the Policy to include them. Your continued use of the Services constitutes your agreement to be bound by such changes to this Policy.

Was this article helpful?
0 out of 0 found this helpful

Still Have Questions?

SundaySky Support is here for you

contact support