Account Settings - Managing Users, User Groups, and Permissions

Note: Account Settings is available only to account owners. If you do not have this role, reach out to your SundaySky contact for assistance.

Overview

The Account settings page is used to manage users, groups, and permissions for your SundaySky account. From here you can add and remove users, set their roles, organize them into groups, and control which AI features are available in your account.

Accessing Account Settings

Throughout Create, click your avatar in the top-right corner and select Account settings. On the Video Page, the same menu is available from the bottom-left corner.

User Roles

Each user has one or more roles that determine what they can access. You manage a user's roles together in one place:

• Editor — full access to Create, for building videos and templates.
• Contributor — access to Amplify, for personalizing templates and sharing videos.
• Viewer — view-only access to Create.

A user can hold more than one role — for example, both Editor and Contributor. In that case they consume a single Editor seat rather than a separate Contributor seat. Next to each role you can see the seats used out of the total seats allocated for your plan.

Note: An internal role is also managed here, but the internal role column is visible only to internal users. External users do not see it.

Adding Users

You can add a single user or several at once, set their roles, and add them to groups as you create them.

1. Open the Users area and select Add user.
2. Enter one or more users. To add several at once, paste a comma-separated list of email addresses to create a batch.
3. Set the roles for the users you are adding.
4. (Optional) Add the users to one or more existing groups directly from this dialog. They are granted the access already assigned to those groups.
5. Add the users.

Each user is added with a status of First login pending and is sent a welcome email with login details. A seat is consumed as soon as the user is added and the welcome email is sent. The status remains until the user logs in for the first time, changes their temporary password, and completes account setup, where they provide their full name and company role. Login details expire 45 days after the email is sent; if they expire and the user still needs access, delete the pending user and create a new one.

Adding a Batch of Users

When you paste multiple emails, the users are listed as valid or invalid before they are added. Invalid emails are simply not added and do not block the rest of the batch, so you can add a large group of users in one action.

Copying Roles and Groups from an Existing User

When a new user should match someone already in your account, you can copy that user's roles and groups instead of setting each one by hand.

1. While adding a user, choose to copy roles and groups from an existing user.
2. Select the user to copy from.
3. Adjust the result as needed.

Note: Copied roles and groups are only a starting point — you can deviate from them. Copying is not mutually exclusive with assigning roles manually; you do not have to choose one or the other.

Changing a User's Role

Use this to change a user's role or add an additional one, such as adding Contributor to a user who currently has only Editor.

1. Locate the user whose roles you want to change.
2. Open the Options (⋮) menu at the end of the user's row and select Edit.
3. Change the role or select an additional one.
4. Click Save.

Deleting a User

1. Locate the user you want to delete.
2. Open the Options (⋮) menu at the end of the user's row and select Delete.
3. Type Delete to confirm.
4. Click Delete permanently.

Key points about deleting a user:

• When an Editor is deleted, all videos they created remain in the account and can be accessed by other users. The deleted user's name still appears as the creator of each video.
• When a Contributor is deleted, their account, created videos, and associated analytics are permanently removed. The only videos that remain are those already shared with recipients.

Note: If a deleted user still had template access, they are highlighted in red in the template's access details to indicate they are no longer a member and can no longer enter the template. If a contributor's access to a template is revoked after they created videos from it, those videos and their analytics remain, but the template no longer appears for them and duplicating a video created from that template is disabled.

Managing Groups

Groups are an easier way to manage template access at scale. Instead of adding many individual users to a template, create a group — for example, for your marketing or sales team — and assign that group to a template once. For how groups are applied to templates, see Managing Template Access in Amplify.

Creating a Group

1. In the groups area, create a new group.
2. Add existing account users as group members.

Members automatically receive the access controls already assigned to the group.

Adding and Removing Members

• Add members. New members are automatically granted the access already available to the group, without republishing any template.
• Remove members. If a member's only access to a template came through the group, removing them from the group revokes that access automatically, because they are no longer part of the group.

Finding Members and Groups

Use the search in the groups area to find either group names or members. For example, searching for a team name shows the matching groups, and you can jump to a specific user within a group to remove them.

Permissions

SundaySky Create includes a suite of AI-powered features. As an account owner, you manage which AI tools are available to your team from the Permissions tab.

• Automatically enable new AI features as they are released — when on, newly released AI features are automatically available to all users. When off, new AI features are unavailable by default.
• Prompt to video — users can write a prompt to generate a video brief.
• Document to video — users can upload a document to generate a video brief.
• Copilot Music Suggestions — users can get recommended music tracks for videos.
• Custom Voice Creation — users can create and use custom AI voices.
• Translation — users can translate video narration into multiple languages.
• AI Voice Library (required) — enables the use of AI voices; on for all accounts and cannot be disabled.
• AI Image Generator — users can generate images with the AI Media Generator.
• AI Video Generator — users can generate video assets with the AI Media Generator.
• Avatars — users can use stock and custom avatars in videos.
• Custom Avatars — users can create and use custom avatars.

Notes:

• Beneath each AI feature is a Learn more link to the related help article, along with links to the terms and conditions of the AI models used.
• When an AI feature is disabled, it appears grayed out in Create, and hovering over it prompts the user to contact the account owner to enable it.