Managing Users

Overview

The User Management page is used for granting users in your company access to the SundaySky Video Platform. When you grant access, you provide the user with login credentials together with permissions that define what actions the user can take inside the platform. 

You need to have Account Manager permissions in order to create and manage users in your SundaySky account. If you need these permissions but do not have them, reach out to your contact at SundaySky.

The User Management page can be opened from either of the following two access points:

Home Page Video Page

Click your avatar in the upper right corner and then select User Management.

Click your avatar in the lower left corner and then select User Management.

At the top of the page, you'll see the number of allocated users out of the total number of available users in your account. Note that a user is consumed as soon as its details are added to this page and a welcome email is sent. In the example below, there are 5 available users and 3 are currently allocated.

When all users have been consumed, the following message is displayed and the Add user button is disabled. The number of users will vary based on your subscription plan.

Adding a User

1.	Access the User Management page. ▶ If you are the Account Manager and have not yet added any users, only your user is displayed on the page, with Account manager appearing by your name.
2.	Click + Add user.
3.	Enter the user's email address.
4.	Select the permissions that you want this user to have.
5.	Click Add. ▶ If you are adding a group of users, check the Add another user checkbox to add more users without leaving this form.
	The user is added to the account with a status of pending and is sent a welcome email with login details. The pending status is assigned until the user logs in to SundaySky for the first time, changes the temporary password, and completes the sign-up process. During the sign-up process, users need to provide their full name and company role.
	Note: The login details sent to the user expire 45 days after the email was sent. Until then, the status remains pending. After the login details have expired—and if the user still requires access to SundaySky—you'll need to delete the pending user and create a new one.
	Click to see an example of the welcome email sent to the user
	Click to see an example of the sign-up process
	Once the user completes the sign-up process, the pending status is replaced with the login date and the user's full name is added to the record.

Changing a User's Permissions

1.	Access the User Management page and then locate the user whose permissions you want to change.
2.	Click the Options menu at the end of the user's row and then select Edit.
3.	Change the permissions as required.
4.	Click Save.
	The user's permissions are changed.

Deleting a User

1.	Access the User Management page and then locate the user that you want to delete.
2.	Click the Options menu at the end of the user's row and then select Delete.
3.	If you are sure that you want to delete this user, click Delete.
	The user is deleted from the account.

Permissions