Downloading Your Video as an MP4 File

Updated May 10, 2023 19:43

Downloading your video as an MP4 file is convenient when you want to show the video you're creating to someone without access to SundaySky. The MP4 format is also the top choice for streaming video on websites and on the leading social media platforms.

Videos are downloaded with the following specifications:
HD 720p (1280 x 720 pixels)

Note:
If the video includes a button, it will not be clickable in the downloaded MP4 file.

Downloading Your Video as an MP4 File (Full Video)

1.	Open the relevant video in the Studio.
2.	Click the preview button in the workspace.

3.	(Optional) If your video includes data, you can create a viewer profile that will define what content is included in the video that you download. ▶ If your video does not include data, skip this step.

4.	Click Share at the top of the page and then select Download Video.

5.	(Optional) If you would like to include captions in the downloaded file, toggle the Captions switch to the right.

6.	Click Download.
	The video is downloaded to your computer. If you have included captions, the video is downloaded to a zipped folder containing two files (see example below). The MP4 file contains the video and the WebVTT file contains the captions. When you extract the files, make sure to keep them together in the extracted folder. ▶ Note that if the video is played in the QuickTime player, the captions cannot be displayed. ▶ If the video does not include data, the file name convention is [video name] If the video includes data, the file name convention is [video name]_[viewer profile name] In the example below, the video name is Product Update Announcement and the viewer profile name is Individuals.

Downloading Your Video as an MP4 File (Single Scene)

1.	Open the relevant video in the Studio.
2.	From the scene line-up, select the scene that you want to download.

3.	Click the preview button in the workspace.

4.	Click This Scene.

5.	(Optional) If your video includes data, you can create a viewer profile that will define what content is included in the scene that you download. ▶ In the example below, the scene has not been personalized.

6.	Click Share at the top of the page and then select Download Video.

7.	(Optional) If you would like to include captions in the downloaded file, toggle the Captions switch to the right.

8.	Click Download.
	The video is downloaded to your computer. If you have included captions, the video is downloaded to a zipped folder containing two files (see example below). The MP4 file contains the video and the WebVTT file contains the captions. When you extract the files, make sure to keep them together in the extracted folder. ▶ Note that if the video is played in the QuickTime player, the captions cannot be displayed. ▶ If the scene does not include data, the file name convention is [video name]_[scene name]_scene If the scene includes data, the file name convention is [video name]_[scene name]_scene_[viewer profile name] In the example below, the video name is Announce a Product Update and the scene name is How to Use. This scene does not include data.