What is a Viewer Profile?
When you configure your video to include personalized content, you can preview what that video will look like to a specific audience using a viewer profile. A viewer profile is a set of data that defines a potential viewer of your video. For example, this data can include a viewer's first name and their age group. The viewer profiles you create will be based on the content you have configured and the data that you hold.
To make sure that the logic in your configurations is correct, we recommend that you create viewer profiles to simulate all the different audiences that will watch your video.
If your video is personalized, we highly recommend previewing the video with viewer profiles before the video is approved.
Creating a New Viewer Profile
| 1. |
Access the relevant video. |
| 2. |
Click the preview button in the workspace. |
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| 3. | Click Full Video at the top of the page. ▶ Clicking Full Video displays all the data elements that you can use to create a viewer profile. In the example below, these are Department, Employment type, Job, Location, and Salary. |
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| 4. | Click +New Profile at the bottom of the page. |
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| 5. | Type a profile name that represents the audience you want to use when previewing the video. |
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| 6. | Click Create. |
| 7. | Open the drop-down list by the data element that you want to use and select the value that matches the viewer profile that you want to preview. ▶ The data elements in your video will differ depending on what you have configured. ▶ In the example below, the viewer profile includes the Marketing Department, Full-time employment, and the Midtown Manhattan location. When the video is previewed with this profile, the content in the video will reflect the values that were selected. |
| 8. | Click Save at the bottom of the page. |
| 9. | Click the play button to preview the video. As you preview, make sure that the content is configured correctly for this viewer profile. |
| 10. | Create and preview additional viewer profiles, as required. |
| All the viewer profiles you create are added to the drop-down list that is accessed at the top of the page. As you work on your video, select the relevant viewer profile and preview the video to make sure that the content is configured correctly. |
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Copying a Viewer Profile
| 1. |
Access the preview page of the video. |
| 2. |
Open the viewer profile drop-down list and select the profile that you want to copy. |
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| 3. |
Click Save As at the bottom of the page. |
| 4. |
Type a name for the new viewer profile. |
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| 5. |
Click Save. |
| 6. |
Edit the data element values as required for the new viewer profile. |
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| 7. |
Click Save at the bottom of the page. |
| 8. |
Click the play button to preview the video. As you preview, make sure that the content is configured correctly for this viewer profile. |
Editing a Viewer Profile
| 1. |
Access the preview page of the video. |
| 2. |
Open the viewer profile drop-down list and select the profile that you want to edit. |
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| 3. |
Edit the data element values as required. |
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| 4. |
Click Save at the bottom of the page. |
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Click the play button to preview the video. As you preview, make sure that the content is configured correctly for this viewer profile. |
Deleting a Viewer Profile
| 1. |
Access the preview page of the video. |
| 2. |
Open the viewer profile drop-down list and select the profile that you want to delete. |
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| 3. | Click Delete at the bottom of the page. |
| 4. | If you are sure that you want to delete this viewer profile, click Delete again. ▶ This action cannot be undone. |