Overview
When you add a video asset with sound to a scene, you can choose whether to play the sound or mute it. In some cases, the audio from the video asset is important to the story. In other cases, you may prefer to mute the sound so that the background music and narration are more prominent.
Here are additional details about controlling the video asset sound:
- By default, sound is turned on for a video asset that includes audio.
- If a video asset is used for personalization, the sound setting (on or off) applies to all variations defined for the same placeholder.
Muting or Playing the Video Asset Sound
| 1. | Select the media placeholder that contains the relevant video asset. |
| 2. | Click the Options (⋮) menu at the end of the toolbar. |
| 3. | Depending on what you want to do, choose one of the following: To turn the audio off, click Mute video, and then click Mute video sound. To turn the audio on, click Unmute video, and then click Play video sound. |
| 4. | Preview the scene to make sure your selection is applied correctly. |