If your video includes a survey created by SundaySky Professional Services, the Survey section of the dashboard provides you with information and insights regarding its results.
If you used the landing page builder to include an NPS survey in your video, see Inside the Dashboard: Survey (NPS).
In this article, you'll find descriptions of all the widgets in this section.
General Notes
| 1. |
By default, the widgets on this page display data from the last three months. If you would like to see data from a different period, click the current date range and make a new selection. |
| 2. |
To define a custom date range, select the from and to dates and then click outside of the calendar. |
| 3. |
The data for all the widgets is captured only from videos that were watched with the SundaySky player. |
Survey views
| This widget includes the following data: | |
| a. | Survey view rate: this percentage is calculated by dividing the number of views in which the survey was displayed by the number of times that the video was viewed with the SundaySky player. |
| b. | The number of times that the video was viewed with the SundaySky player. |
| c. | The number of views in which the survey was displayed. |
Survey submissions
| This widget includes the following data: | |
| a. | Survey submission rate: this percentage is calculated by dividing the number of survey submissions by the number of views in which the survey was displayed. |
| b. | The number of views in which the survey was displayed. |
| c. | The number of survey submissions. |
Question submission funnel
This widget shows how many responses were submitted for each question and the drop-off rate between questions.
| In the example above: | |
| a. | 620 responses were received for the first question. |
| b. | 614 responses were received for the second question. There is a slight drop-off rate of 0.97% between the first and second question. |
| c. | 613 responses were received for the third question. Again, there is a slight drop-off rate of 0.16% between the second and third question. |
| d. | Only 98 responses were received for the fourth (last question). There is a high drop-off rate of 84.01% between the third and fourth question. |
Answers
The widgets in this section display the questions that were included in the survey and the answer distribution for each question.
| Using the example above, each widget displays the following information: | |
| a. | The question number |
| b. | The total number of answers to the question. In the example above, there are 614 answers in total. |
| c. | The answer choices displayed in descending order according to the number of responses. In the example above, a rating scale is used (between 1 and 10) so that viewers can select the number that most accurately represents their response. Only answers that were chosen are displayed. If an answer choice was visible in the survey but not chosen by anyone, it will not be displayed in the widget. |
| d. | The total number of answers for the specific answer choice. In the question above, there were 269 answers of 10 for question #1. |
| e. | The percentage of responses for each answer. In the question above, 44% of the responses were 10. |
Below is an example of a multiple-choice question:
Below is an example of a question with open-ended responses. Because of confidentiality, the answers are not displayed in the widget. Instead, you can export the answers to a report. To learn how, see Creating a New Report (Owned Media) and Descriptions of Report Columns (Owned Media)—Surveys.
