Configuring a Voice-over with a Personalization Token

Introduction

The voice-over in your video can be personalized for your viewers using data unique to them.

Here are some examples of how a voice-over can be personalized to create a more customized viewing experience:

1. In an opening scene, the viewer's name can be narrated after saying Hello.

2. In a video announcing a new loyalty program, the number of reward points that a viewer earned can be narrated in a scene.

3. In a college recruitment video, the name of the viewer's high school can be narrated in the relevant scene.

When you use a personalization token, the token represents data that is passed to SundaySky for each viewer. The token, created with a data field, is populated with actual data passed to SundaySky when the video is rendered for the viewer. In order to implement a personalization token in a voice-over, you'll need to create the relevant data field, together with the values that you would like to have narrated for this data field (see example below).
See Managing the SundaySky Data Library to learn how to create data fields and values.  

For example:
If you are narrating Welcome to the {department name} department,
you would create a data field called department name together with the values that you would like narrated (Finance, People, Customer Support, R&D)
. In the video, using a curly bracket, you will create a personalization token representing the department name.

bell-on.png If you do not add the department name values, this data field (department name) will not be eligible for narration.

Configuring the Voice-over

1.

From the scene line-up, select the scene that you want to script.

 

Select_scene.jpg

2.

Select the narration placeholder beneath the scene.

 

Select_narration_placeholder.jpg

3.

Click the Edit Voice-over icon on the toolbar.

 

Edit_voice-over_icon.jpg

 

The voice-over window is displayed, with the placeholder text selected.

 

Narration_placeholder_text_selected.jpg

4.

Begin by entering the script that you want everyone to hear.

 

Text_seen_by_everyone.jpg

5.

In the text field, position your cursor where you want to insert the personalization token and then type a left curly bracket.

 

Enter_curly_bracket.jpg

 

A drop-down list with the available data fields is displayed.

 

Drop-down_list.jpg

6.

Select the data field that you want to use in the personalization token.
▶ Only one personalization token can be added to a narration placeholder.
▶ In the example below, employees will hear their first name followed by the text that everyone will hear.

 

Data_field_added.jpg

7.

Enter the script that you want for the voice-over when data is not available.
In the example below: if an employee's first name is not passed to SundaySky, the voice-over will be:
Hi, here are a few fun facts about our company that we'd like to share with you.

 

When_data_is_not_available.jpg

8.

Click anywhere outside the voice-over window to save the configuration.

 

An icon is added to the narration placeholder to indicate that personalization has been added.

 

icon_added_to_placeholder.jpg

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