The closed captioning that is displayed in the video you create is based on the text that you have added to the voice-over placeholders in the video scenes. The closed captioning is generated automatically.
Following are the key points to note about closed captioning in the SundaySky Video Platform:
The text that you enter in the voice-over placeholder is what is used for the closed captioning.
|2.||If your video script includes personalization (either 1:1 personalization or audience messaging), the closed captioning will change according to the viewer.
|3.||If you upload a video asset with sound to a scene—and do not add text to the voice-over placeholder—the relevant scene will not have closed captioning.|